if something is not done to your expectations, please let us know. We’ll send a team out to make it right (within a 7-day window). If after our re-clean is completed and you’re still not happy with service, we offer a full refund.
All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as a Gleaux Cleaning certified cleaner.
We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.
If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still don’t think we did a good enough job to recommend us to your friends, we’ll refund your money.
Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that is already completed.
Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. At any time you can log into your account and see the balance on any giftcards you have.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
You can submit a password change request on the customer login page at gleauxcleaning.convertlabs.io
Please login here gleauxcleaning.convertlabs.io
Log into your account and update your address in your upcoming booking. Alternatively, you can give us a call and we will update your address for you.
You can submit a password change request on the customer login page at gleauxcleaning.convertlabs.io
Log into your account at gleauxcleaning.convertlabs.io and update your card on file. Your new card will automatically be noted as your default card.
Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.
We price based on the hour. This simplifies the process and also lets you easily let us know extra cleaning requests you want done in your home. Select the estimated hours you think it will take a cleaner to clean your home and the price is shown instantly on the website. We don’t charge you until after the cleaning is done and verifying the exact number of hours the cleaner was in your home.
We provide services for all of the greater Shreveport/Bossier area. If you have any questions, please reach out!
Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service. You can also add your specific requests in the comment box when booking.
Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, please let us know in the comment box when booking what else you specifically want done.
When you book a cleaning, an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go. Alternatively, you can create and log into your account at this link gleauxcleaning.convertlabs.io
Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.